PRIVACY POLICY
Welcome to www.shopgalaxia.co.uk ("Website"), operated by Galaxia ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit and shop on our Website.
1.INFORMATION WE COLLECT.
We collect a variety of information to offer and improve our services, including:
Personal Information: When you place an order, create an account, or contact us, we may gather your name, email address, postal address, phone number, and payment method.
Usage Data: We gather information such as your IP address, browser type, pages visited, and time spent on our website. This data allows us to better analyse user behaviour and optimise the operation of our website.
Cookies and Tracking Technologies: We use cookies and tracking technologies to improve your browsing experience, save preferences, and collect statistics. Your browser's settings allow you to manage your cookie options.
2.HOW WE USE YOUR INFORMATION.
We use your personal information for the following purposes:
Order Processing: Fulfilment of orders, including payment, shipping and delivery.
Customer Support: Respond to inquiries and address concerns.
Marketing and Promotions: We will send you promotional offers, newsletters, and updates on our products and services. You have the option to stop receiving marketing materials at any time.
Website Improvement: We analyse usage statistics to improve functionality and enhance the purchasing experience.
Legal Compliance: Ensuring compliance with legal duties and protecting our rights and interests.
3.SHARING YOUR INFORMATION.
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, and delivering orders. These service providers are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by us.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
4.DATA SECURITY.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security
5.YOUR RIGHTS.
You have the following rights regarding your personal data:
Access: You have the right to access the personal information we hold about you and request a copy of it.
Correction: You have the right to request the correction of inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal data, subject to legal and contractual restrictions.
Objection: You have the right to object to the processing of your personal data for direct marketing purposes.
Restriction: You have the right to request the restriction of processing your personal data under certain circumstances.
To exercise any of these rights, please contact us at support@galaxia.co.uk.
6.THIRD-PARTY LINKS.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
7.CHILDREN'S PRIVACY.
OurWebsite is not intended for use by individuals under the age of 18. We do notknowingly collect or solicit personal information from anyone under the age of18. If we become aware that we have collected personal data from a minor, wewill take steps to delete such information promptly.
8.CHANGES TO THIS PRIVACY POLICY.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and notify you of significant changes. Your continued use of the Website after any changes constitutes acceptance of the revised Privacy Policy.
9.CONTACT US.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@shopgalaxia.co.uk